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Dean Carroll CEO. Dean’s previous role was General Manager Retail at Genesis Energy in NZ where he covered all aspects of sales & marketing, brand development, contact centre and customer billing for over 600,000 electricity and gas customers. Dean successfully improved customer experience and profitability through information system upgrades, smart meter deployment, loyalty programs and new product offerings. |
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Kristie Crone General Manager, Commercial and Industrial. Originally joining the Infratil group under IEA in 2007 - responsible for all IEA and Lumo energy trading, Kristie has since undertaken the role of General Manager of Commercial and Industrial Sales and Operations for Lumo Energy. This role sees Kristie leveraging her considerable wholesale experience to the benefit of Lumo Energy. |
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Paul Docherty General Manager - Retail Partnerships. Paul is the Head of Retail Partnerships, an area established to set the strategic direction of the Retail Strategy across the company’s business units. Paul is also the CEO of Direct Connect, Australia’s leading moving market business that he helped establish 5 years ago. |
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Michael Dornan General Manager IT. Mr Dornan has supported and expanded both Lumo Energy and Direct Connects IT infrastructure since starting with the company in March 2004. He has extensive experience and qualifications in the IT industry and previous appointments in Insurance and Banking in the UK and Ireland, his previous appointment was 4 years as the IT Manager for an offshore division of the Bank of Ireland. |
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Liam Foden General Manager – Revenue Liam is responsible for Lumo Energy’s retail pricing, forecasting and customer billing. Liam joined Victoria Electricity in April 2004 and was previously the Pricing Manager for Powerdirect. He has over 10 years experience in the Energy industry, specialising in retail pricing and market analysis. |
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Paul Forsyth Chief Financial Officer of Infratil Energy Australia Pty Ltd. (IEA). Mr Forsyth is responsible for financial and management accounting for IEA as well as Infratil’s Australian retailer, Lumo Energy. Mr Forsyth has broad experience across the financial and energy sector gained at a broking firm and more recently at Southern Hydro as the Financial Controller. |
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Aneta Graham Manager, Regulatory Affairs and Compliance. Aneta is responsible for managing the company’s regulatory compliance programs in each state jurisdiction and providing advice and support to the business on industry, regulatory and organisational requirements. Aneta has been a member of the Management Team since Victoria Electricity’s inception in 2004 initially managing the Customer Service team. |
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